Privacy & Cookie Policy

This privacy policy is issued by Giroux Limited (“Giroux”), the owner and provider of this Website. Giroux takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website or when you contact us in relation to enquiries about our services or for other reasons.  If you enter into a contract with us for the provision of services, that contract will specify the way in which Data will be collected, stored, used and otherwise processed in relation to those services.

This privacy policy should be read alongside, and in addition to, our website terms of use.

Please read this privacy policy carefully.

Definitions and interpretation

In this privacy policy, the following definitions are used:

Data: collectively all information that you submit to Giroux via the Website or otherwise through enquiries and in correspondence and meetings with Giroux. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

Cookies: a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);

Data Protection Laws: any applicable law in the United Kingdom relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) and the GDPR, and any national implementing laws, regulations and secondary legislation, and such other laws relation to the processing of personal data that may in the future be applicable in the event that the United Kingdom leaves the European Union;

GDPR: the General Data Protection Regulation (EU) 2016/679;

Giroux, or us: Giroux Limited, a company incorporated in England and Wales with registered number 06137099 whose registered office is at Merit or, Outlook Avenue, Peacehaven, East Sussex, BN10 8XE;

UK and EU Cookie Law: the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

User or you:any person that accesses the Website and is not either (i) employed by Giroux and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Giroux and accessing the Website in connection with the provision of such services;

Website: the website that you are currently using, www.giroux.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this privacy policy, unless the context requires a different interpretation:

a. the singular includes the plural and vice versa;

b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

c. a reference to a person includes firms, companies, government entities, trusts and partnerships;

d. “including” is understood to mean “including without limitation”;

e. reference to any statutory provision includes any modification or amendment of it;

f. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

This privacy policy applies only to the actions of Giroux and Users with respect to this Website or enquiries made directly to Giroux or to correspondence and other communications between you and Giroux. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, Giroux is the “data controller”. This means that Giroux determines the purposes for which, and the manner in which, your Data is processed.

Data collected

We may collect the following Data, which includes personal Data, from you:
a. name

b. contact Information such as email addresses and telephone numbers;

c. Information relating to any enquiry you may have about our services

d. IP address (automatically collected);

e. a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);

in each case, in accordance with this privacy policy.

How we collect Data

We collect Data in the following ways:

a. data is given to us by you; and

b. data is collected automatically.

Data that is given to us by you

Giroux will collect your Data in a number of ways, for example:

a. when you contact us through the Website, by telephone, post, e-mail or through any other means;

b. when you complete surveys that we use for research purposes (although you are not obliged to respond to them);

c. when you elect to receive marketing communications from us;

d. when you enter into correspondence or other communications with us.

Data that is collected automatically

To the extent that you access the Website, we will collect your Data automatically, for example:

a. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

b. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.

How we will use your Data and the legal basis for such processing

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

a. internal record keeping such as your contact details and activity on our website;

b. transmission by email of marketing materials that may be of interest to you;

c. to respond to enquiries or otherwise engage in communication with you;

in each case, in accordance with this privacy policy.

Where you provide us with information directly, in order to request information about our services and/or subscribe to any mailings or newsletters, the legal basis of the processing will be consent.

If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).

For the delivery of direct marketing to you via e-mail, we will either do so in response to a direct request from you, of which the basis is consent, or where you have : previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, download a report from our website or visit our exhibition stand) and we are marketing similar products/services, in which case the legal basis of our processing is legitimate interest

if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.

Keeping Data secure

We will use technical and organisational measures to safeguard your Data, for example:
a. access to your account is controlled by a password and a user name that is unique to you.
b. we store your Data on secure servers, and only allow access to your data by employees who have a “need to know”.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: hello@giroux.co.uk.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

You have the following rights in relation to your Data:

a. Right to access– the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

b. Right to correct– the right to have your Data rectified if it is inaccurate or incomplete.

c. Right to erase– the right to request that we delete or remove your Data from our systems.

d. Right to restrict our use of your Data– the right to “block” us from using your Data or limit the way in which we can use it.

e. Right to data portability– the right to request that we move, copy or transfer your Data.

f. Right to object– the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: hello@giroux.co.uk.

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Cookie policy

This Website may place and access certain Cookies on your computer. Giroux uses Cookies to improve your experience of using the Website and to improve our range of services. Giroux has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Giroux to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

This Website may place the following Cookies:

Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies:These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

Transfers of the data to third parties

We do not generally share data with third parties.

However, we do use the following systems for data security, marketing and backups: Microsoft Azure, Office 365, Canddi and MailChimp, DropBox.  We have legally binding contracts with these parties, under which they agree to comply with all Data Protection Laws.

We will share personal information with law enforcement or other authorities if required by applicable law.

Save as set out above and in paragraph 24 we will not share your personal information with any other third party.

General

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This privacy policy will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

Giroux reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.You may contact Giroux by email at hello@giroux.co.uk.

Updated 16 July 2019

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